What are the benefits of workplace communication?

Effective communication is the key ingredient in any collaborative process. Interactions in the workplace are no different. Excellent business communication is an essential part of day-to-day efficiency. When everybody is clear about their own roles and responsibilities, workflows (as the name suggests) actually flow. 

Likewise, when employees feel able to voice opinions, ideas, and/or concerns, relationships improve, employee satisfaction skyrockets, and productivity follows suit. The workplace is a fundamentally interactive environment. And, as such, the workplace should be an ecosystem built on effective workplace communication. 

So let’s explore some of the many benefits brought about by top-tier workplace communication—and how to achieve it once and for all.

Workplace communication 101 

Let’s go back to basics: what do we actually mean when we talk about workplace communication? It’s a simple term, but as soon as you start peeling back the layers, there’s a lot more to it. Workplace communication defines the exchange of information between team members or departments in a particular organization. It can take many different forms.

There are three main types of communication: 

  • Written communication
  • Verbal communication
  • Non-verbal communication (aka nodding, gesturing, showing empathy, or understanding)

Some common ways of communicating in the workplace include:

  • In-person meetings 
  • Video conferencing 
  • Voicemails 
  • Emails
  • Social media posts
  • Online messaging
  • Fax 

All types of communication have their purpose, and all types of communication are important. Verbal and written communication transmit knowledge, initiate requests, and get things done. Non-verbal communication, however, is equally important. – Read more

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