As cloud continues to be a catalyst for business transformation, organizations are looking to these technologies to accelerate delivering results with measureable business value.
This includes everything from expanding globally, growing revenue, and optimizing costs to increasing product innovation and boosting customer acquisition and retention.
The key to creating and boosting this value, say KPMG specialists, is combining cloud with automation. Robotics process automation, cognitive automation, and artificial intelligence/machine learning, they say, are key to enabling cloud to run at the speed and scale of business and helping information technology (IT) evolve with the necessary agility, innovation, and quality needed to attain the outcomes today’s businesses expect.
“Automation, together with cloud, shortens lead times and cycle times by providing access to a set of services at the touch of a keystroke,” he says. Organizations can automate routine tasks so they can do more with less, as well as gain better accuracy. “If you have repeatable provisioning process for a standard set of services with security controls and policies embedded in the codified service patterns, you can have self-services and automated end-to-end process that can scale and produce the expected result every time it’s executed,” he says.
1. Automation of operations.
The first barrier, says Jacobson, is to codify the cloud services along with an organization’s core building blocks in place to take advantage of automation. “I call it putting the organization wrapper around the services cloud providers offer,” he says. “Do you have the right portfolio of services designed and built with the appropriate network connectivity, controls, and policies that best serve your organization? Today’s consumers of cloud services want the autonomy and flexibility to promote on-demand deployment of standardized technology stacks and flexibility integrated with their CI/CD pipelines.” – Read more