6 statistics you should know about hybrid and remote work

The end of the pandemic has not resulted in a rush back to the office—nor is it expected to anytime soon. That’s because a year of working from home has redefined work life—and with the increased productivity and other benefits businesses and employees alike have realized working remotely, many organizations are reconsidering the role of the office.

But this doesn’t mean physical workplaces are becoming obsolete. This month Google announced plans to transition its workforce to a hybrid model, with most employees splitting their time between home (or other remote locations) and the office. The announcement follows those of a growing number of enterprises—including organizations like Citigroup and Lockheed Martin—who are also switching to more flexible work arrangements. 

Whether your organization is still deciding what work will look like in the future or is actively planning for how to support hybrid and remote workforces, here are six important stats you should know.

1. 1 in 3 employees say they’ll quit if they’re not allowed to continue working from home 

It’s not hard to understand why employees want to work from home. Not having to come into the office every day eliminates commute time, allows for better work-life balance, and often makes work easier too because it reduces distraction. – Read more

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Cloud communications for startups: Is it time to scale up?

Cloud communications and UCaaS for startups can seem daunting at first, but they can also be a real game changer. From supporting growth and team collaboration to helping you access the best talent anywhere in the world, the benefits abound. 

But is there an optimal time or company size for scaling up to the cloud for your business communications? Is your startup “too small” to make an investment in UCaaS today? Let’s find out. 

Today, we’ll cover: 


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What are “cloud communications?” 

Cloud communications are internet-based voice and data communications tools for businesses to manage applications, storage, and switching—all hosted by a third party on the cloud. 

Businesses can outsource systems management responsibilities like switching, provisioning, and data storage and security to cloud communications providers. 

This does more than simply reduce costs (although this is a huge plus!). It also delivers advanced features and functionality that enable employees to communicate and collaborate in ways—and places—they never thought possible. 

What is “UCaaS”? 

Unified communications as a service (UCaaS) provides a cloud-based business communications system across multiple channels and devices. UCaaS combines phone service, video conferencing, team messaging, SMS, fax, and other communications tools on a single integrated cloud platform. It’s designed to be accessed from any device—desktop, smartphone, or tablet. 

Basically, it puts all your business communication channels in one place, which can reap serious benefits. More on that later. – Read more

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5 myths of switching from on-premises PBX to cloud

Work in a post-pandemic world will change in unprecedented ways. Several major companies have already begun to adopt permanent work-from-anywhere models. And many are looking at hybrid approaches—where employees split their time between the office and home.

So how do companies support the new norm? For starters, a fundamental shift in technology might be in order. During the COVID-19 lockdowns, businesses discovered that their on-premises systems couldn’t support an increasingly remote workforce. Many of them turned to digital transformation and the cloud instead.

Despite the shift, though, many leaders still might be on the fence. They might have concerns about security, costs, and other factors. But in the post-pandemic workplace, switching to the cloud isn’t just a luxury—it’s become a must.

That being said, let’s address some of the top myths behind switching from on-premises PBX to the cloud.

Myth #1: On-premises solutions are more stable than cloud solutions

Myth: 

You might think maintaining connectivity and service is easier when your infrastructure is located in the same building as you. After all, you can easily access your system for troubleshooting and repairs.

However, with on-premises systems, you’re entirely at the mercy of whatever is happening locally—meaning a power outage or weather event can knock out service entirely. At the same time, you won’t know there’s a problem with your system or equipment until the lines go down. 

Reality: 

Cloud solutions are housed in multiple geographically distributed data centers. If one location is affected—whether by an unexpected event or even high levels of usage—traffic is routed through another data center, with no service interruptions to your users.

The best providers proactively monitor their networks 24/7 so they can detect, diagnose and address issues as quickly as possible, often preventing service disruptions before they happen. 

Furthermore, most enterprise cloud communications providers stand behind their obligation to provide reliable service via a Service Level Agreement (SLA) that guarantees a minimum percentage of uptime, or maximum downtime. To ensure maximum service with the fewest interruptions, look for a provider that guarantees the “five 9s”—or 99.999% uptime. – Read more

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