Avoid These Mistakes When You’re Using Employees Monitoring Software

Avoid These Mistakes When You’re Using Employees Monitoring Software

After spending a whole year working from home, we can’t dispute that employees monitoring software has brought plenty of benefits to employees and employers alike. 

We’ve seen how it helps measure and increase productivity, improve project planning, how it helps employers discover if their employees are engaged enough, and so much more. 

Yet, we all know that, if not used correctly, a screen monitoring software can cause mistakes that could be extremely costly for the company. So, let’s see which mistakes should you avoid to ensure you and your employees are happy with the monitoring software of your choice.

Careless Implementation

There are a few things you can do wrong when implementing employees monitoring software. The first one is not being upfront with your employees about it. The second one is about choosing the right software.

Let’s explain that a little bit. More often than not, you’re required by law to tell your employees they’re being monitored. But even if you’re not, it’s an ethical thing to do. Depending on where your employees are located you might need to let them know two weeks in advance, or give them a consent form to sign before implementation.

However, we do recommend that you create a monitoring policy and a consent form your employees can sign. These documents should lay out all the details regarding your screen monitoring software – which data it collects, how, where will you store it, who will have access to it, etc.

If you decide to implement this type of software without your employees’ knowledge, you should beware, as they could find out at any point, which could lead to mass quitting. Your company could also face lawsuits, and you’ll lose employees’ respect.

When it comes to choosing the right employees monitoring software, it all boils down to finding the features you need. Figure out what are your goals with this software, how it helps your overall mission, and make a list of features it needs to have. Spending a lot of money on software that has fancy options you’ll never use is just a waste of resources.

Measuring and Analyzing Every Piece of Data

The employees monitoring software industry is very developed. There are software options that let you track keystrokes, record your employees’ screens, and access their emails. But, this type of software might have some other features that you find useful, like project tracking or productivity analytics. 

If you focus your energy on analyzing everything your screen monitoring software collects, you’ll end up wasting your time and fail to see the true benefits of the software. This is when you should circle back to your goals and figure out what data you need to achieve them.

In case you’re looking to increase employee productivity, you shouldn’t be focusing on the keystrokes. Instead, focus on the apps and websites your team members are using, and whether those are productive or not.

After a while, you can check out the other data sources to see how they contribute to your company’s mission, and maybe you’ll be able to incorporate some of them into your employee monitoring strategy.

Final Thoughts

These are the two key mistakes employers make when implementing employees monitoring software. 

If you really want to make the best use of your software, you should definitely keep your employees in the loop, select a software that helps you reach company’s goals, and focus on the data that will get you there.

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How to Avoid Micromanagement When Using an Employee Monitoring Software

How to Avoid Micromanagement When Using an Employee Monitoring Software

As one of the most controlling management styles, micromanagement usually shows the lack of autonomy in the workplace. Employees dread it for a very simple reason: nobody likes to have their every step reviewed and judged. Using an Employee Monitoring Software

This type of management causes low productivity, employee dissatisfaction, ultimately pushing workers to look for other employers.

In the past year, with almost the whole world working from home, we’ve seen an enormous increase in workplace monitoring practices. And while most employers praise this change, not all employees are happy about it, so there has been a lot of chatter about how these tools encourage micromanagement.

Today we’ll share some tips on how you can use an employee tracking software without the fear of becoming a micromanager.

Using an Employee Monitoring Software – Focus on the Big Picture

A software will allow you to monitor individual and team productivity, and you should really focus on the team. What’s important for your business is that your teams finish their projects on time, and with quality.

Therefore, if your report shows a certain percentage of unproductive time that was spent on online shopping, it shouldn’t matter. As long as these small things don’t affect the overall performance, there’s no point of nitpicking on them.

The software is there to help you establish reasonable goals, track progress, and create improvement plans.

Occasional Unproductivity is Normal

Breaks should be encouraged at work. They help workers improve their focus and get back on track. So, if you see someone browsing news sites during working hours, don’t come around asking “Why did you spend 10 minutes reading news today?”

Nobody can be 100% productive during the workday, including you. 

Instead, you should shift your focus towards improvement. If productivity is increasing, or staying the same, while the work is being done with quality, there’s no need to worry that someone read the news for 10 minutes in their day.

Set Goals and Stick to Them

If you create goals, no matter if they’re daily, weekly or monthly, it will be easier to forget about the little details. When you start using the employee desktop monitoring software you’ll learn the habits of your team. You’ll have the data that will help you understand how they work, and set reasonable goals and deadlines in the future.

Once you’re fully aware of your team’s capabilities, it will be easier to notice when someone’s performance is going down, and that’s when you should react.

Limit the Data Access

To avoid micromanagement, some companies install the monitoring software and don’t give full access to team managers. Instead, they create automatic reports which are delivered in predefined time.

These reports include all the data managers need – productive vs unproductive time, active time, attendance, and other relevant information. 

This approach has two advantages:

  1. Managers won’t be spending their valuable time looking for smallest mishaps within the app;
  2. SInce they don’t have access to every little (irrelevant) detail, they won’t be able to use the employee monitoring software for micromanagement.

Besides helping the managers, this type of approach also gives employees a piece of mind. They’ll know that the overall results matter above their daily activities, and that managers know that.

Final Thoughts

Employee tracking software is great for tracking progress, productivity and increasing the efficiency of your team – as long as you use it well. The tool on itself isn’t bad news, and employees won’t be against it, but if you start getting into every little thing they did during the day you’ll risk losing productivity, employees, and eventually clients.

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