5 Best Practices for Getting Your Team to Adopt New HR Technology

My Post - 2020-02-04T154335.680.pngInvesting in new HR technology is exciting—but driving adoption among team members can quickly take the wind out of the sails of even its biggest supporters. Luckily, this doesn’t have to be the case if the right people are involved from the start.

Before choosing a solution provider, HR teams partake in a thorough vetting process—attending demos, consulting with other departments and finding room in their budget. Unfortunately, a critical group is often overlooked until after the contract is signed: the employees who will be using the product.

To properly implement new software and increase the odds that employees will embrace rather than abandon new technology, managers must educate their teams on how to use it, as well as the long-term value it brings.

The Trouble with Making New Technology Stick

When employees don’t understand how they will benefit from new HR software such as a CRM or experience management platform for talent, it’s easy for it to fall by the wayside.

First, there’s the threat of technology fatigue. Companies that frequently switch tools have to  overcome the perception that this is “just another flavor of the month” product forced on employees. Then there’s the issue of time spent learning something new.

Whether employees lack the bandwidth required for training or simply feel indifferent about using new software, the repercussions are costly. Not only does this prevent a company from experiencing a return on its investment, it also prevents improvements to efficiency and productivity.

So what do employees need to help them overcome these challenges? One study found that there are three key motivators to using technology:

  • It helps them advance their careers or gain status (37 percent)
  • It promises to improve efficiency and teamwork (34 percent)
  • It helps them do their work more easily (29 percent)

But employees won’t get there on their own. Direction and education need to come from the top down.

Getting Buy-In Through Consistent Messaging and Relevant Training  

To drive adoption of new HR technology, consider creating platform training and employee engagement initiatives that encourage long-term use. These five best practices can help get you started.

  1. Launch a “training champion” program. From the start, focus on unifying the team. Whether it’s a large global brand with hundreds of HR practitioners or a small group, it’s critical that everyone hears the same consistent message. One way to do this is by creating a training program that’s led by the top HR leaders in the organization. When you teach a few to become experts on the technology, they can educate their peers on how to maximize it, as well. Empowering leaders in the organization with the education, tools and resources needed to conduct personalized training for individual teams makes it possible to scale education.
  2. Provide real examples for use cases. After talent leaders become experts on the new technology, encourage them to provide authentic use cases that will resonate with their peers. This will allow them to personalize the learning experience so employees can understand exactly how they can benefit from the technology.
  3. Host regular office hours calls. After conducting initial education among teams, ongoing training and education will be just as important. Think about hosting regular calls to answer questions, talk strategy and identify where the tech is lacking in order to continue improving the experience for everyone. Whether once a week or monthly, encourage everyone to join the call to learn, share ideas and ask questions. Be sure to leave time for open discussions to keep the conversation flowing.
  4. Share team success stories. To promote continued use of the tool, share individual success stories with the wider team. Not only does this drive conversations and inspire others, it reinforces the impact of technology at both the individual and organizational level.
  5. Gamify the experience. To encourage participation, consider making adoption fun. Create mini-competitions by dividing larger departments into smaller teams, and offer rewards to winners. This encourages people to use the product, promotes camaraderie and breaks down silos.

To keep the competition top of mind, send weekly or bi-weekly updates to employees so they can see where they stand. This can motivate them to improve or give them the encouragement necessary to keep up the good work. Management also gains valuable insight into who’s  adopting the tool and who’s not.  – Read more

Don’t get left behind: The business risk and cost of technology obsolescence

My Post - 2020-02-04T153318.813.pngCloud adoption propels productivity growth and should be at the center of investment decisions.

Every time a new generation of software is introduced, customers have to carefully weigh the benefits and costs of shifting to the new paradigm against the disadvantages of continuing to operate an increasingly obsolescent system.

However, the corporate decision to shift to cloud services—often from a classic enterprise resource planning system—brings up some new considerations. The shift to cloud services means that customers are connected to a limitless conveyor belt of best practices and new technologies.

Cloud services give companies a way to seamlessly introduce machine learning and artificial intelligence into their processes, without requiring an army of data scientists.

It is instructive to examine the decision-making process of the corporate leader faced with the choice between the existing legacy systems and the shift to cloud services. This decision is made within a particular market environment, including one in which competitors are adopting cloud services and using the latest technologies.

Because of the gains from new technologies and best practices, we can see the shift to cloud services as an increase in the rate of productivity growth. In effect, the use of cloud services reduces cost for a given level of sales, and therefore widens profit margins, with the benefit growing over time.

Faced with the advent of disruptive technologies such as cloud, companies often struggle to predict how quickly change is coming, or from which quarter. What is usually missing in cloud migration decisions is a grasp of the opportunity cost of postponing them, especially the impact that doing so has on the enterprise as a whole. Without a strategy that captures the cost, organizations risk forgoing opportunities for growth. And they are failing to capitalize on capabilities available to start solving big problems that threaten their viability.

A better understanding of the cost of obsolescence can help companies make their cloud investments at the right time. For those that are at risk of falling behind or worse, it is possible not only to close the productivity gap with leading-edge investments but to reverse the decline as well. – Read more

What Is Cloud Computing? A Complete Guide

My Post - 2020-02-04T142239.531.pngHow do you engage high-value target accounts with the right content at the right time so that they ultimately convert?

The answer is found in account-based marketing. B2B marketers are implementing this type of strategy and making major investments and seeing boosted revenue from doing so.

According to ITSMA , nearly 85% of B2B marketers who have implemented and measured ROI state that ABM has delivered higher returns than any other marketing method.

That many marketers cannot be wrong.

What is Cloud Computing?

Cloud is a platform that hosts a pool of computing resources over the Internet as a convenient, on-demand utility to be rented on a pay-as-you-go basis. All Clouds are basically virtualized data centers made up of computation and storage resources.

The term Cloud computing services comprises all the services which are hosted over a Cloud. Hence Cloud Computing is the utilization of services such as storage, applications, and servers, over the cloud.

Most organizations go for Cloud services to reduce their investments in infrastructure costs, maintenance costs, and ensuring the availability of resources round the clock. Cloud Computing is a more efficient and cost-effective solution than traditional data centers.

History of Cloud Computing

The Cloud Computing that stands today can be traced back to the 1960s when John McCarthy, Douglas Parkhill explored the idea of providing Computing facilities as a public utility.

But the practical applications of sharing resources were introduced by IBM in the 1970s with the concept of “time-sharing”. At a time when users were restricted to booking time and using computing resources sequentially or ‘Batch Processing’, IBM introduced the RUSH (Remote Users of Shared Hardware). This permitted multiple users to simultaneously use the Computing resources of a single computer through dummy/virtual terminals.

It is considered the birth of Virtualization in Computing. This along with Grid Computing and Utility Computing in the 1990s formed the stepping stones to Cloud Computing.  Gradually with the increase in processing power of machines and an explosion in networking bandwidth over the internet, reinforced businesses to utilize these resources on-demand and in a dynamically scalable fashion.

In 1999, Salesforce can be termed as the first successful implementation of Cloud Computing Services for hosting their CRM system.

How does Cloud Computing work?

Consider that you have a server on-site with your Enterprise software and its database. This incurred an initial investment in terms of IT infrastructure and the physical location, and there are gradually growing costs involving maintenance. To avoid these costs, enterprises turn towards Cloud Computing Service vendors that provide the same or advanced infrastructure as per your specifications on a rental basis.

The regular maintenance and upgrade activities are performed by the vendor and as a business, you just need to manage your application that is hosted on this rented platform. Further upscaling or downgrading of these utilities are also managed dynamically by the Cloud services provider.

This provides a prominent workload and cost transition for Enterprises and helps them concentrate on their core businesses, while their IT Resources are being managed by an external entity.

Types of Cloud Computing Services

What are the services that can be availed from a Cloud vendor?

Based on the utilities that are procured the Cloud computing services are divided into 3 major categories – Infrastructure as a Services (IaaS), Platform as a Services (PaaS) and Software as a service (SaaS).

  1. Infrastructure as a Service

    IaaS is where virtualized computing infrastructure is provisioned and managed for businesses by Cloud vendors. The IT resources that are offered in IaaS include storage, servers and networking utilities over the internet.

    Major companies that provide IaaS are AWS, Rackspace Open Cloud, IBM Smart Cloud, Microsoft Azure and more.

  2. Platform as a Service

    PaaS is where coupled with the underlying hardware, the third-party vendor provides middleware, operating systems, and tools required to develop and test applications. This helps you avoid the cost of maintaining, patching or any kind of capacity planning required for your underlying platform.

    The common vendors providing PaaS are AWS, Salesforce.com, Microsoft Azure, Oracle Cloud, SAP and OpenShift among others.

  3. Software as a Service

    As part of SaaS, the third-party vendor provides you with the entire stack to be leased on a pay-as-you-go basis. SaaS provides you the complete freedom to work on the procured software without worrying about how the infrastructure or even how the underlying software is maintained.

    The popular vendors of SaaS are Microsoft 365, Zoho, Salesforce, SAP, Google G Suite and more.

Introduction to Serverless Computing

Organizations are gradually moving away from the concept of dedicated or defined hardware or platform towards Serverless Computing. Serverless computing is an upcoming concept provided by Cloud Computing vendors and Containerization is the core element used for Serverless Computing. Containers are capsules that hold the IT Infrastructure related information required by an application to run smoothly.

In the Serverless computing model when you deploy an application over a Cloud, the Cloud services provider analyzes the code and dynamically generates the required resources to run the application effectively. These specifications of the underlying infrastructure are mentioned in the Container in which the application is packaged.

Due to the introduction of serverless computing, the process of how applications are developed and hosted is rapidly changing. The Cloud Computing Service providers are broadening their utilities and allowing organizations to concentrate only on the Application and their customers. This provides organizations with a compelling business reason for gradually migrating to the Cloud.

Types of Cloud Computing Models

The business model based on which the Cloud Computing Services are offered differs majorly on the hosting models that you choose.

  1. Public Cloud

    A cloud whose resources are shared by multiple customers is known as a public cloud. Each customer that procures the services of a cloud is known as a tenant. A Public Cloud can have multiple tenants sharing the same resources and services. These tenants only pay for the services that they use similar to our water or electricity usage. They book a fixed amount of space or computational capability or application beforehand and are billed accordingly. Since the infrastructure of a public cloud is shared it is cheaper to use.

  2. Private Cloud

    In the case of the private cloud, the entire cloud is dedicated to one tenant. As a tenant, you can customize the cloud according to your needs. You can be connected to the Private Cloud by use of either a private LAN or over the internet.

    Most enterprise-level applications are hosted on a Private Cloud, where the entire data of an organization is kept secure. This further allows the flexibility to dynamically increase/decrease the utilities as per the business demands, as the SLAs defined for Private Clouds are very stringent. Organizations that have highly sensitive information or mission-critical applications opt for the private cloud.

  3. Hybrid Cloud

    As the name goes a hybrid cloud is the combination of public and private clouds providing the best of both worlds. With the Hybrid cloud, when any of the resources on the Private cloud are completely occupied and need to be increased, these extra resources are borrowed from the Public Cloud. This phenomenon is called Cloud Bursting. A Hybrid cloud gives you the flexibility to host a few of your applications on a public cloud and other critical ones on the Private Cloud. This provides you with cost and resource savings according to your needs.

Advantages of Cloud Computing

  • Cost efficiency

    This is the most lucrative reason why businesses decide on moving to the cloud. The traditional methods of having in-house servers and buying software licenses can cost companies a lot. Cloud Services are available on rent, hence cost remarkably lesser reducing the IT expenses of a company. Smaller firms that cannot afford a huge initial investment can leverage the cloud-hosted services and pay only for the specific utilities that they need.

  • Backup and recovery

    The architecture of Cloud environments is designed to provide high availability. Hence, they have a preplanned disaster recovery site set up for their Cloud. The data banks with the cloud service providers facilitate redundancy, that ensures maximum availability of your data. This facilitates the restoration of your data faster compared to traditional Disaster Recovery.

  • Accessibility and Convenience

    Since Cloud services are hosted over the internet and can be utilized anytime, anywhere. This provides organizations with improved accessibility and productivity. The services of an enterprise hosted on the cloud can be accessed from across the globe.

 

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