10 Proven Ways to Strengthen WordPress Security

When it comes to building great websites, there’s no better platform than WordPress and the 55,000+ plugins you can use to enhance its functionality. But with 41% of all sites using it, it is a magnet for cybercriminals. With customers and search engines demanding better security and ever stricter regulations to comply with, it has never been more important to protect your site from attack. Here, we’ll look at ten proven ways to keep your WordPress website secure.

1Change your login page

If a hacker is going to try to log in to your website, they’ll first need to access the login page. You can make this far more challenging by changing its URL. By default, the admin login page is yourwebsite.com/wp-admin and this makes it easy for cybercriminals to find it. However, you can change the page’s URL to something different using the WPS Hide Login plugin, so that the ‘/wp-admin’ just displays a 404 error ‘Page Not Found’ message.  

2. Use strong usernames

While we are constantly reminded to use strong passwords, it’s important to remember that hackers also need your username to log in to your WordPress admin panel. These can be surprisingly easy for hackers to guess. They’ll try using ‘admin’ which is the default username and they’ll also search your website looking for possible names to use. These can be displayed in ‘Meet the Team’ pages or email addresses and some WordPress themes are configured to display usernames as post authors by default.

You can change the username to something far less easy to guess by using either phpMyAdmin in cPanel or by installing the Username Changer plugin.

3. Use two-factor authentication

While strong passwords are a must, the sophisticated brute force software used by hackers today means you cannot rely on these alone. What’s more, if your password is stolen, it doesn’t matter how complicated it is.

Two-factor authentication adds a robust layer of protection because, in addition to your username and password, you’ll also need a code that is sent to your mobile phone. So, unless a hacker has your mobile phone with them, they won’t be able to break in. And as the code only works for a short amount of time, their software won’t be quick enough to crack it. Yes, two-factor authentication can be a bit of a pain, but nowhere near as painful as having your site hacked.

If you need help with setting this up, read our knowledgebase article How to enable two-factor authentication (2FA).

4. Update themes and plugins on release

If there are vulnerabilities in your WordPress website, they are most likely to be found in themes and plugins. When these are identified, the developers will respond quickly with an update that removes the vulnerability. If you don’t update plugins and themes as soon as a new version is available, you leave your site open to attack. It’s crucial, therefore, that you set up notifications for updates and install these as soon as you can after release. Even better, set up auto-updates. Read more

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Internal Vs. External Customer Satisfaction – Getting An Equilibrium

Customer satisfaction is an integral part of a successful business; however, while most businesses focus their efforts on external customers, there are also real benefits to be gained by improving the satisfaction of internal customers. Here we’ll look at why it’s important to establish an equilibrium that benefits both internal and external customers.

What’s the difference between internal and external customers?

Essentially, external customers are the consumers that buy your products and services. They are customers in the traditional sense of the word. Internal customers are the stakeholders in your business, employees and partners who, rather than buying things from you, still need you to deliver services to them in order for them to carry out their work effectively. 

The importance of customer satisfaction for external customers

While customer satisfaction has always been important, that importance has grown significantly with the internet. Today’s online consumers frequently seek social proof about a company or product before they choose to give it their custom and will look at reviews, ratings, social media comments and more in order to come to a decision. 

How good those ratings and reviews are, of course, is directly related to customer satisfaction. If products are of bad quality, delivery is late, customer service is shoddy, the website too slow, etc., customer satisfaction will be poor and this will be reflected in what people have to say. As a consequence, the business at the receiving end will find it harder to attract new customers or keep hold of existing ones. This is why customer satisfaction is the predominant focus of most businesses – without customers, a company has no future. – Read more

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A Breakdown of The Types of Web Hosting

The web hosting world is super fascinating. It gives you all kinds of options to get your site out on the web.

Hundreds of companies are already competing for your business, each offering several types of web hosting plans. Understandably, things can get very confusing very fast.

Every site has a web host, but you already know that. But what some of you may not know is that not every website is hosted the same way.

It’s why you need to educate yourself about the different types of web hosting. This knowledge will ultimately help you figure out the best option for your website.

In this guide, we’ll explain everything you need to know about web hosting and its types. By the end of it, VPS, dedicated, and reseller hosting won’t just be ‘geek’ terms for you.

Ready? Let’s begin.

Why the Different Types of Web Hosting Are So Important

Before diving into the web hosting types, let’s familiarize ourselves with web hosting.

Websites are hosted on powerful pieces of hardware called servers that store the websites, along with their data. Every component of a particular website is kept on a server that’s accessible through your web host. Think files, text, videos, images… you get the drift.

The servers are managed by different web hosting companies that provide the technology and server space for your website. It’s how visitors can reach your site and view your content.

The interesting thing here is that all servers are different. It’s why you have a variety of web hosting options.

While most guides cover the four main types of web hosting, we want you to get the full picture. That’s why we’ll be discussing all of the six different types of web hosting.

#1 Shared Web Hosting

Hailed as the perfect entry-level website hosting, shared hosting is when your website is stored on the same server as several other websites.

When you choose a shared hosting plan, all the domains share the same server resources, including RAM and CPU. Naturally, since all the resources are shared, this type of hosting is the cheapest, making them an excellent option for beginners or entry-level bloggers.

Think of shared hosting as living in a hostel. While you do get your personal space, you have to share resources like electricity, water, and the kitchen or living room with your roommates.

The only catch? Potential slow loading times and performance issues.

Continuing with our hostel example, you might get a little late for an interview if your roommate takes longer in the shower, right? Similarly, you can face performance issues with your website if another website on your server experiences a traffic spike. – Read more

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