As customers look to avoid touching surfaces, in some parts of the country businesses are also limiting in-person contact. Touch-free transactions — allowing you to take a payment without making contact with a shared device — and remote payment options might be top of mind for your business.
Here’s how you can implement a variety of methods for safer payments.
Take contactless payments
Contactless payments came from a need for more security than magnetic-stripe cards, which carry the information associated with your bank account right in the stripe. The benefit today is that they don’t require any physical contact between a customer’s smartphone or credit card and your POS, allowing you to avoid passing payment cards back and forth.
Disable the signature screen
Thanks to improved security and authorization made possible by chip-enabled cards and EMV card readers, card providers don’t require signatures for tap, dip, or swipe payments in the U.S. and Canada. If you stop collecting signatures for payments, it will not affect your processing rate.
You can easily disable customer signatures for all card payments in the signature settings within the Square app.
Skip the receipt screen
Another point of interaction during checkout is dealing with receipts. As with disabling the signature screen, you can skip the receipt screen. This allows you to complete a sale without prompting a customer to enter their email address or phone number for a digital receipt, or printing a paper receipt.
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