4 Reasons You Need Front Desk Software in 2021

Your business’s front desk can have a major impact on the way you manage staff, contractors, and clients. That’s why it’s essential to invest in things like front desk software with effective integrated solutions, which can make your front desk more organised, efficient and safe than ever before. Here are four of the many reasons you need front desk software in 2021.

1. Ensure Compliance with Safety Protocols

Safety should be a top priority for any business, regardless of size or industry. With front desk software, you can ensure your staff’s compliance with safety protocols before granting site access. The software can also be used to educate staff on their health and safety obligations. If members of your team are failing to follow protocol, you have the option of sending individual alerts to notify them.

2. Easily Manage Contractors

Front desk software allows you to manage contractors with ease. At VisitUs Reception, we’ve designed a contractor management system with a pre-registration portal, which contractors can use to complete their site induction before arriving. This speeds up the sign-in process and prevents any delays while you’re trying to assist customers.

The sign-in process for contractors can be even faster for return visits. Once they complete their first site induction, they’ll be given a unique QR code that can be scanned when they return (or they can use their mobile number). This is convenient, but it’s also beneficial for security reasons. You’ll never have to worry about accidentally letting someone in who is falsely claiming to be a contractor. If they don’t have a QR code or mobile number already in the system, your team will know not to grant them access.

The benefits of using front desk software to manage contractors don’t stop there! You can also use the software to create customised reports to monitor compliance among your contractors. You can also export signed NDAs or safety documents to keep in your records.

3. Protect Your Data

It’s important for every business to have their data protected. That’s why VisitUs Reception’s software uses security programs that meet the highest industry standards. Keeping your data safe is our top priority, so we’re committed to following secure development practices and conducting regular security testing. We’ve also enabled full disk encryption for all of our systems containing customer data. – Read more

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